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Not what you expected?

No problem. We stand behind every order — and we’ll make it right.

  • Easy Fixes

    We’ll replace or refund any item that arrives wrong or damaged. No stress.

  • Made to Order

    Your item is created just for you — which means less waste, and more care.

  • Human Support

    Real people, real responses. If something’s wrong, we’ll make it right.

Can I return an item if I change my mind?

Since our products are made to order, we do not accept returns or exchanges unless your item arrives damaged or there is a mistake with your order.

What if I receive the wrong item or a damaged product?

Please contact us within 30 days of receiving your order.

We’ll happily send a replacement or issue a refund.

Do you offer refunds?

Yes — if your item is damaged, incorrect, or defective, we’ll either send a replacement or issue a full refund.

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Built for travelers. │ Loved by overthinkers, overpackers, snack hoarders, and flight catchers. │ We make stuff that gets thrown into your bag — every single time. │ Thoughtful. │ Giftable. │ Kinda addictive.

Ready to travel with sass?

Start with the stuff you’ll never leave behind.

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